Faqs
Our Most Popular Choice. Expert craftsmanship and high-quality embroidery bring your designs to life with sharp detail, rich texture, and lasting performance.
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Frequently Asked Questions
Flash Patches is a premium custom accessories manufacturer based in Idaho Falls, Idaho. We specialize in custom embroidered patches, chenille patches, PVC patches, woven patches, pins, keychains, challenge coins, and more. With over 10 years of in-house manufacturing experience, we serve customers across the United States and worldwide.
Unlike many patch suppliers who outsource production, Flash Patches manufactures everything in-house at our own facilities. This means tighter quality control, faster turnaround, and direct communication with our team at every step. Every order comes with a free digital proof, physical sample availability, and our satisfaction guarantee.
Minimum order quantities vary by product type. Some products can be ordered in very small quantities while others have a minimum to ensure quality and competitive pricing. Contact us at info@flashpatches.com or through our website with your requirements and we will provide all the details for your specific product.
Absolutely. You can upload your logo, artwork, or design file when placing your order. We accept AI, EPS, PDF, PNG, JPG, and PSD formats. For best results, we recommend vector files (AI or EPS) or high-resolution raster files at 300 DPI or higher.
No design, no problem. Our experienced in-house design team will work with you to create the perfect artwork. You can share a rough sketch, a description of your idea, or reference images and we will develop a professional design for you at no extra charge.
For embroidered patches, we can incorporate up to 15 thread colors. PVC, sublimated, and woven patches have different color capabilities. Our team will advise you on the best options based on your specific design and chosen product type.
We send every customer a free digital proof for approval before production begins. For qualifying orders, we also provide a physical pre-production sample so you can see and feel the exact product before we manufacture the full quantity.
We produce custom patches in any size and virtually any shape — circles, rectangles, shields, custom die-cut shapes, and everything in between. Standard popular sizes range from 2 inches to 5 inches, but we can produce larger custom sizes as well.
We offer multiple backing options to suit your application needs:
- Iron-on heat seal backing — easy application to fabric with a household iron
- Sew-on backing — traditional attachment for permanent placement
- Velcro backing — hook side included for removable attachment
- Peel and stick adhesive — temporary or light-duty applications
Placing an order with Flash Patches is simple. Visit flashpatches.com/contact-us, fill out our order form with your product details, upload your design file, and submit. Our team will review your request, prepare a digital proof, and send it to you within 24-48 business hours for approval. Once you approve the proof, production begins.
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also accept PayPal and bank transfers for larger orders. All payments are processed through secure, encrypted payment gateways.
Changes can be accommodated before production begins. Once your order has entered production, changes may not be possible or may incur additional fees. Contact us immediately at info@flashpatches.com if you need to modify your order.
Yes. We offer significant price reductions for larger order quantities. The more you order, the lower your per-unit cost. Contact us with your quantity requirements and we will provide a custom quote with the best available pricing.
Most custom patch orders are produced and shipped within 5-10 business days after design approval. Production time may vary based on order size, product type, and current production volume. Rush production is available for time-sensitive orders — contact us to discuss options.
Yes. Flash Patches ships worldwide. We provide tracking information for all shipments so you can monitor your order from our facility to your doorstep. International delivery times vary by destination.
Your patches and accessories are carefully packaged to ensure they arrive in perfect condition. Large orders are typically packed in protective bags and shipped in sturdy boxes. We include all relevant documentation and care instructions with your order.
Absolutely. Our products are manufactured using premium materials and professional-grade processes designed for long-term durability. When applied and cared for correctly, our patches maintain their color, shape, and adhesion through regular wear and washing.
Yes. Our patches are designed to be wash-friendly. We recommend washing garments inside out on a gentle/delicate cycle with cold water. Avoid high-heat dryer settings. Iron-on patches should be allowed to cure for 24 hours after application before the first wash.
Absolutely. We keep your approved design files on record, making reorders fast and straightforward. Simply contact us with your previous order details and quantity needed, and we will take care of the rest.
Your complete satisfaction is our top priority and our promise to you. If your order arrives with any defect, does not match the approved proof, or falls short of the quality standards we guarantee, contact us within 7 days of receiving your order. We will either remake your order at absolutely no cost to you or issue a full refund — whichever you prefer. No questions asked, no hassle.